Terms & Conditions

Terms & Conditions

 

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery 
  • Welcome to The Nest on Main! We ship merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    We ship at a rate of 3-5 business days, can take longer during holidays!

    Return Policy: DUE TO THE PRICE AND VOLUME OF CLEARANCE ITEMS, ALL SALES ARE FINAL. WE CANNOT DO ANY EXCHANGES OR RETURNS ON THESE ITEMS. 

    If you choose to ship back your order without contacting us prior, your return may be refused or be charged a 30% restocking fee.

    ALL OTHER SALES ARE EXCHANGE ONLY NO REFUNDS

    We have an “exchange only” policy with NO cash refunds. However, we will be happy to exchange for any other size, color or style if you are not happy with what you receive. With so many items available, it is almost impossible NOT to find something that you like!  Please note:  The customer is responsible for shipping to return the item and the shipping to send out the new product. Returns must be made within 21 days from the purchase date. Clothes cannot be worn, washed or dirty and all original tags must be attached. If clothes fall under these conditions a 30% restocking fee will be charged. Thank you for your understanding.

    Upon Receiving Your Order

    If there is anything about your order that is incorrect please notify us within 7 days of receiving your order. Whether it is a hole/defect in the material, item(s) missing, or incorrect item(s), you must let us know within 7 days of receiving your order in order to receive a refund or exchange. After 7 days we can not issue refunds or exchanges.

    LOCAL PICK UP

    LOCAL PICK UP ORDERS NEED TO BE PICKED UP WITHIN 30 DAYS OF ORDER DATE. AFTER 30 DAYS, ORDER WILL BE CANCELED AND YOU WILL BE CHARGED A 30% RESTOCKING FEE BEFORE REFUNDED.

    Please ONLY choose this option if you are planning on picking up from our shop at 284 S Main Springville, Utah. Your order will NOT be shipped if you choose this option.  ***If you choose this option you will receive a call within 1-3 business days when your order is ready to be picked up.